Years ago, when design concepts for office spaces were created, there was no desire for most companies to build a fancy reception area. A simple desk was placed in an atrium and utilized purely for function. In more recent years, office designs (including healthcare, education, and industrial spaces) have an emphasis on creating full design concepts the reception and/lobby areas.

The reception area is one of the most important spaces in an office as it sets the tone for a client’s first impression and interaction with an organization. If designed properly, the reception and waiting area will instantly relay a company’s culture and values. Nasim Eshghi, one of Counterpoint Projects’ Interior Designers & Project Managers says that “designing reception area is like choosing an outfit for an important meeting. You want to pick something that’s professional, memorable, makes a good impression on clients, and represents you as a person.”

When walking into a space it’s only human nature to look around and form opinions; a well-designed reception area will convey a clear message and achieve the following:

• Provide a memorable first impression
• Set the tone for an upcoming meeting
• Convey culture and values
• Provide a comfortable and safe waiting area
• Create a positive atmosphere for guests
• Reflect good business practices

Sitting in the centre of a room and typically the focal point of a waiting area, a reception desk has a certain draw and appeal that shouldn't be overlooked. At the end of the day, a business desires to be remembered and reinforce a positive message to visitors which can be achieved by starting with a great first impression.

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